Why Virtual IT?

Virtual IT is a service delivery business, and our customers form the backbone or our organisation. They pay our salaries, bank roll our training, pay for our parties, facilitate the company dividend; We would not exist were it not for our customers. They affect every stake holder at every level of the business. While the service we deliver is technology based, these tools are an enabler for providing outstanding customer service and delivery. As such The Customer should always be at the forefront of every action we take.

Homogenization is the death of innovation. Everyone in Virtual IT brings with them life experience that we can all learn and draw upon. Whether you are from Grimsby or Ghana, are cisgender or transgender, straight, gay or non-binary, an extrovert or an introvert; they enrich the lives of those around them and Virtual IT wants to capitalize on that to build a safe, healthy, inclusive and positive environment where they can flourish and excel as in doing so we will all prosper.

There is no denying that as an organisation working hard is what we do. Our focus though is always on Working Smart. This is not to say we should be rewarding short cuts and quick fixes but encouraging a measured and well thought out approach to challenges. Our collective productivity can never be faulted; however, it is all too easy to see an issue spiral out of control due to a lack of consideration and perspective, that could be more efficiently and effectively resolved if only a little more thought had been invested upfront. If nothing else, working smart means we may not actually need to work quite so hard to achieve our goals.

Success in this context is not simply a case of fiscal strength. It can be more personal; perhaps success is defined by making a customer happy or learning a new skill. Maybe it is automating an issue resolution, so you and your colleagues don’t have to do something manually or delivering an initiative that makes everyone’s time at work a little bit happier. Maybe you have scoped out a solution or product set that will aid a client in their strategic development. The definition of success can be quite broad. How it can be achieved is generally quite specific though. It requires integrity, reliability, trust, understanding, teamwork, cooperation, effort and vision. We are not a lifestyle business, we still crave new victories and success and we will only achieve that by working together to achieve those goals.